Using Human Resources to Support Organizational Health and Resilience - North Country and Central New York Providers

When: Monday, September 21 - 12:00 PM

Duration: 1 hours 30 minutes

Location: Zoom

Event Details:

To further highlight key concepts from the ongoing Workforce Priorities Series, MCTAC is offering additional support to NYS behavioral health providers on organizational health and resilience.

“Organizational health” and “organizational resiliency” are often heard in discussions about financial management and sustainability.  In human services, these phrases have a deeper meaning as they also speak to the culture of the organization. Healthy and resilient organizational culture consists of a workforce that holds customer well-being as paramount, and leadership that holds workforce well-being as the key to sustainability.  How an organization ascends to health and resilience is a function of its environment, which permeates the workforce and customer experience. The Human Resource Department’s role in human services organizations that strive to be healthy and resilient is to ensure that leadership is transparent, consistent and supportive, that the work environment is free of hazard, that there is sufficient investment in workforce well-being, and that the workforce, itself, has the skills necessary to yield the best outcomes for customers. 

This offering will provide an overview of the steps an organization must take to build the pillars of organizational culture that support its health and resiliency as well as allow participants to engage in dynamic conversations with our facilitators and other attendees. MCTAC partners will hold five regional (Western; North Country and Central; NYC and LI; Capital; and Hudson Valley) Zoom offerings for behavioral health providers throughout NYS. Registration will be limited to 40 people per offering so that a more robust conversation and exchange between presenters and participants can take place.                   

This webinar is targeted to individuals in leadership positions in behavioral health organizations.