A Conversation about Meeting the Needs of Frontline Workers: Addressing the Great Resignation

When: Wednesday, August 3 - 12:00 PM

Duration: 1 hours

Location: Zoom

Event Details:

The COVID-19 Pandemic has resulted in many workers across sectors of the economy including the mental health field to leave the workforce.  The attrition across service sectors has been referred to as the Great Resignation, which is occurring during a time of increasing mental healthcare needs, also resulting from the COVID-19 pandemic.  The Great Resignation among frontline workers represents a public mental health crisis for children, youth and adults and requires concerted efforts to address.  According to the Pew Research Center (2022) some of the factors contributing to the record high attrition include low pay, lack of opportunities for advancement and a lack of empathy or feeling disrespected at work.  This Mental Health Moment focuses on the Great Resignation among frontline workers.  Our featured speaker, Glenn Liebman of the Mental Health Association of New York State (MHANYS), has been working to collect data to understand the factors contributing to the Great Resignation.  He shares this information and will provide recommendations for supporting frontline workers.


Glenn Liebman has been the CEO of the Mental Health Association in New York State (MHANYS) for the last 18 years. MHANYS is a not-for-profit mental health organization with 25 affiliates in 52 counties throughout New York State. Many of their members provide community based mental health services, and all members are engaged in advocacy, education and public awareness about mental health. Prior to his work at MHANYS, Mr. Liebman worked with the Department of Health and the Office of Mental Health in NYS.